Privacy Policy

Last updated: 2 October 2026 · Valtiran Marketing Limited

1. Data controller

The data controller for personal data collected through haldenlife.com is:

Valtiran Marketing Limited
Paralimni, Cyprus 5280
Email: [email protected]
Phone: +357 23 020626

This privacy policy explains how we collect, use and protect your personal data in accordance with EU Regulation 2016/679 (GDPR) and applicable data protection law.

2. Data we collect

We collect the following personal data when you place an order or contact us:

Name and email address
Delivery address
Order details (products, quantities, value)
Payment information (processed securely via our payment provider, we do not store full card numbers)
Communications you send us (contact form messages, emails)

We also collect standard technical data automatically when you visit the website, including your IP address, browser type and pages visited.

3. Legal bases for processing

We process your personal data on the following legal bases:

Contract performance, to process and fulfil your order, handle returns and respond to your enquiries
Legal obligation, to comply with applicable EU and Cyprus law, including consumer protection, accounting and tax obligations
Legitimate interests, to operate and improve our website, prevent fraud, and communicate with you about your orders
Consent, where you have provided consent (e.g. for marketing communications, if offered)

4. How we use your data

We use your personal data to:

Process and fulfil your orders
Send order confirmation and delivery notifications
Handle returns, refunds and customer care enquiries
Comply with legal and regulatory requirements
Maintain internal records and prevent fraud

5. Sharing your data

We do not sell your personal data to third parties. We may share your data with:

Fulfilment and logistics partners, to deliver your order
Payment processors, to process your payment securely
IT service providers, hosting and email services
Legal and regulatory authorities, where required by law

All third-party processors are subject to data processing agreements and are required to handle your data securely and in accordance with GDPR.

6. International transfers

Where we transfer your personal data outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Retention

We retain your personal data for as long as is necessary for the purposes described in this policy, or as required by applicable law. Order data is typically retained for 7 years for accounting and legal purposes. You may request deletion of your data at any time (subject to legal retention obligations).

8. Your rights

Under GDPR you have the following rights regarding your personal data:

Right of access, to receive a copy of your personal data we hold
Right to rectification, to correct inaccurate or incomplete data
Right to erasure, to request deletion of your personal data (subject to legal obligations)
Right to restrict processing
Right to data portability
Right to object, to object to processing based on legitimate interests
Right to withdraw consent, where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with your national data protection supervisory authority.

9. Cookies

We use only essential technical cookies required for the website to function. We do not use advertising or tracking cookies. No cookie consent banner is required for essential cookies only.

10. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Payment data is processed by PCI-compliant processors and is not stored on our servers.

11. Changes to this policy

We may update this privacy policy from time to time. The current version is always available at haldenlife.com/privacy.html. Material changes will be communicated by email or a notice on the website.

12. Contact

For any privacy-related enquiries or to exercise your rights:
Valtiran Marketing Limited · [email protected] · +357 23 020626
Paralimni, Cyprus 5280